Privacy Policy

PRIVACY POLICY FOR WEBSITE


This is our privacy policy. This policy sets out how we will make use of any personal data we collect from you as a visitor to our website, as a member or customer. It also describes your data protection rights, including a right to object to some of the processing which we carry out.


1. What is the GDPR ? Who we are ?

TFCmaylo provides counseling for international patients who plan to receive health treatments in Türkiye, organizing all transactions related to travel and health services. At TFCmaylo the privacy and security of our partners, customers and website visitors are of paramount importance. TFCmaylo is committed to protecting the data you share with us. This privacy policy explains how TFCmaylo processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of our websites.

Our site address is https://TFCmaylo.com/en/index

Our company name is TFCmaylo

Our registered address is Arya Plaza No. 17, Şişli, İstanbul, Türkiye

Our Data Protection Officer can be contacted at it@tourforcure.com


2. Information you provide us

We may collect and process the following information about you:

In general, you can visit TFCmaylo without providing us any information about yourself directly. In order to register on our platform and become a user you will be required to provide information such as your name, address, telephone number, password, email address, device information, and payment information and the information in relation for running treatment, care and health services and management.

In addition to information which we collect about you from your use of, or inputting of information into this website, we hold other information about you, such as your contact details, repertoire records, application forms, voice recordings of telephone calls with you, correspondence with us and documents which support your application (e.g. proof of identity).


3. Use of information

We will use the information specifically the personal health data for the purpose of running treatment, care and health services and the purposes set forth below:

  • Verifying your identity.
  • Taking payments from you.
  • Processing applications for membership.
  • Dealing with complaints and otherwise providing customer services to you.
  • To provide services you have requested
  • To provide hospitals, clinics, medical facilities, doctors, medical stuff.
  • To provide tourism companies, third parties and service providers.
  • To respond to any comments, complaints, enquiries or requests you may send us, and to send you important information about your account.
  • To personalize our website, products or services for you.
  • To maintain and administer licensee and membership records.
  • To investigate any complaints received from you or from others, about our website or our services.
  • To conduct market research and for strategic development/business intelligence purposes, to improve our service to you.
  • To exercise our contractual rights
  • To monitor, improve and protect our products, content, services and websites, both online and offline.
  • To conduct marketing (where consent is not required).
  • For legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).


4. Where you give us consent
  • We will send you direct marketing by email in relation to our services, news and events or other products and services provided by us, our affiliates and carefully selected partner organisations although these emails and/or SMS messages will always come from us.
  • We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used; and on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.


5. Cookies

We use cookies and other tracking technologies on our website and in some of our emails. For more details on the cookies and tracking technologies which we use, and the purposes for which we use them, see our Cookie policy 


6. Who we share your personal information with

Information about website users and members may be shared with third party service providers.

Your Personal Information may be processed by us in the country where it was collected as well as other countries, including the United States.

We will disclose your information and co-operate with appropriate bodies and authorities in good faith  where we are required to by law, a court order, a regulatory authority, or otherwise, including with the police, trading standards, regulatory authorities or other relevant authorities.


7. Retention of your information

We keep your information for no longer than necessary for the purposes for which it is processed and/or as required to comply with applicable laws.


8. Changes to this privacy policy

Any changes we make to our privacy policy will be posted on this page.  Please check to see if any updates or changes have been made. This policy was last reviewed on October 2021.


9. Other websites

Our website may contain links to other websites which are outside our control and are not covered by this policy. We encourage you to read the privacy policies on the other websites you visit.


10. Your rights

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at info@tourforcure.com.   


11. Contact us

If you have any questions about this privacy notice, or if you wish to exercise your rights you can contact us email at info@tourforcure.com.

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